Terms and Conditions
These terms and conditions are established to maintain transparency and avoid disputes. By using our services at MyGradGuide, you agree to abide by these terms. If you disagree with any of the following conditions, we advise you to discontinue using our services immediately. In this agreement, ‘we’, ‘us’, and ‘our’ refer to MyGradGuide, while ‘you’ refers to the user or client.
1. Intellectual Property & Usage
All materials, research insights, and academic guidance provided by us remain our intellectual property. Our services are intended for academic reference, learning enhancement, and consultancy purposes only and must not be misused, sold, or distributed without permission.
2. Performance Disclaimer
While we provide expert academic support, we do not guarantee specific grades or outcomes, as academic performance depends on multiple factors beyond our consultancy services.
3. Pricing & Payment Policy
- The cost of our consultancy services is determined based on complexity, length, and urgency of the task. Any additional work requested beyond the initial agreement will be subject to extra charges.
- If you modify the request or instructions after placing an order, additional fees may apply.
- Payments must be completed before our experts begin working on your request. Any delay in payment may result in a delay in service delivery.
4. Delivery & Revisions
- We strive to provide academic consultancy within the agreed timeframe. However, delays caused due to incomplete, incorrect, or late communication from your side are not our responsibility.
- Revisions are provided upon request to enhance clarity and alignment with the original instructions. However, additional requests beyond the original scope may incur extra charges.
5. Confidentiality & Security
- We prioritize your privacy and do not store or share your personal or financial information with third parties.
- We are not responsible for any financial theft or unauthorized transactions carried out using unverified payment methods.
6. Ethical Use of Services
- Our services are intended for academic guidance and learning purposes. Any misuse, including direct submission of provided materials as your own, is against our policies.
- Any attempt to use fraudulent payment methods will be considered illegal and reported to relevant authorities.
7. Website Availability & Service Modifications
- While we ensure a smooth user experience, we do not guarantee uninterrupted website access due to technical issues.
- We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
8. Refund & Rework Policy
- We offer revisions in cases where further clarifications or modifications are required. However, due to the nature of academic consultancy, we do not provide refunds once a service has been delivered.
- Refund policies are outlined separately in our Refund Policy section.
9. Policy Updates
- We reserve the right to update or modify these terms at any time. We encourage users to review our policies regularly to stay informed about any changes.
